Haven Awards 2019

Haven Pharmacy Celebrates Excellence at Awards Night 2019

We hosted our 6th Annual Awards night on Saturday 30th November in the Killashee Hotel, Kildare. The much-anticipated night welcomed over 260 guests from our Haven Pharmacies across Ireland as well as many of our commercial partners. This very special event celebrated not only the dedication and commitment of individuals, but also the professional excellence, community care and customer focus demonstrated by independent Haven pharmacies.

A total of nine awards were presented on the night: Haven Rising Star, Haven OTC Assistant, Haven Pharmacy Technician, Haven in the Community, Haven Community Pharmacist, Haven Ambassador of the Year, Haven Special Achievement, Haven Customer Service Team of the Year and Haven Pharmacy of the Year.

We were thrilled to announce the Haven Pharmacy winners on the night as follows:

Haven Pharmacy of the Year – Haven Pharmacy Butlers, Birr, Co. Offaly sponsored by Clonmel Healthcare Ltd and presented by Barry Fitzpatrick.


Haven Customer Service Team of the Year – Haven Pharmacy Hickeys, Rush, Co Dublin sponsored by Uniphar Retail Services and presented by Adrian O’Sullivan


Haven Ambassador of the Year – Michelle Melia, Haven Pharmacy Cavan sponsored by Reckitt Benckiser Ireland Ltd and presented by Ciaran Woods.


Haven Community Pharmacist of the Year – Aideen Delaney, Haven Pharmacy Raffertys Stillorgan, Dublin sponsored by KBC Bank and presented by Michael O’Grady.


Haven in the Community – Haven Pharmacy Kennys, Tramore sponsored by United Drug presented by Veronica Carragher


Haven Pharmacy Technician of the Year (Joint Winner) – Lauren Kelly, Haven Pharmacy Brennans Barna and Helen Condon Haven Pharmacy Dohertys Beaumont Dublin sponsored by Fitzgerald Power and presented by Noel Winters


Haven Pharmacy Special Achievement of the Year – Karl Bingham, Haven Pharmacy Moloneys, Dublin sponsored by Perrigo presented by Niall McMorrow


Haven Pharmacy OTC Assistant of the Year  – Ciara Leavy, Haven Pharmacy Mullingar, sponsored by GSK represented by Maria Kenyon, Indepharm Ltd pictured here with Kieran Brennan and Andre Barbosa, Haven Pharmacy Mullingar


Haven Rising Star – Marie Kelly, Haven Pharmacy Hollys Liosban, Co. Galway sponsored by Accord Healthcare and presented by Gregg Farrell


Indepharm Co-Op and Haven Pharmacy Chairman, Daragh Connolly, thanked everyone for their input into another successful year for the Group. He welcomed new Co-op members and new staff to the Haven family and congratulated the Pharmacy Interns who were placed on the PSI Register earlier this month and continue to practice as Pharmacists within the Haven group.


Mr. Connolly said that the staff in Haven directly contributed to the success of Haven and he was delighted with the results of a recent Haven Staff Satisfaction Survey which confirmed that over 88% of staff are happy to work in Haven and 80% would recommend working in Haven to a friend. The results of the survey reinforced the positive impact of being in the Haven Pharmacy Group as well as the strong bonds of collegiality between the pharmacy teams. Mr. Connolly noted that the co-operative ethos of helping improve the health and well-being of patients & customers in local communities was part of the Haven DNA. He praised the teams on raising over €55,000 for charities including CRY Ireland, Beaumont Hospital, Pieta House, Childline, Temple Street Children’s Hospital, the Irish Cancer Society and Cystic Fibrosis Ireland to name just a few.


He concluded by extending his thanks to all the sponsors for the event – Clonmel Healthcare, KBC Bank, Perrigo, Accord Healthcare, Fitzgerald Power Accountants, GSK Ireland, Reckitt Benckiser Ireland Ltd., Uniphar Retail Services, United Drug, Fleming Medical, HMR Ireland, Parle & Hickey, iMed, Sam McLernons, Touchstore, Teva Pharmaceuticals and Azpiral – and said he looked forward to another successful year for Haven in 2020.


Jack Wise, MC for the night, wowed the audience with his winning combination of jaw-dropping magic tricks and razor-sharp wit ensuring the audience were thoroughly entertained all night.


Over €2,000 was raised on the night for Bumbleance, the Childrens National Ambulance Service.

Knitivity 2019

Haven Pharmacy are proud to support Knitivity
in association with Beaumont Hospital Foundation

Knitivity is a Christmas knitting campaign which invites people countrywide to knit one, or all, of its festive knitting projects – which include patterns for both the experienced and the novice knitter – and return them back to their local Haven Pharmacy. The completed knits will be sold in attractive branded gift bags, accompanied by a card identifying the name and county of origin of the knitter to acknowledge and personalise their contribution.

The price range for the completed items will be from €4 to €15 and the festive knits can be bought in Haven Pharmacy stores nationwide.

The festive items make wonderful gifts for all the family this Christmas and 100% of the sale price goes directly to Beaumont Hospital.

If you would like to get involved you can register online at https://www.beaumontfundraising.ie/knitivity or pick up your Knitivity pack in your local Haven Pharmacy.

So come on everybody, let’s get knitting… for good! 



Have you had your Flu Vaccine yet?

The seasonal flu vaccine is available from October 2019 until the end of April 2020

What is the Flu?

Seasonal flu (also known as influenza) is a highly infectious illness caused by the flu virus. The virus infects your lungs and upper airways, causing a sudden high temperature and general aches and pains, headache, weakness and exhaustion. Symptoms can last for up to one week. You may need to stay in bed until your symptoms get better. Flu affects people of all ages. In some people flu can cause serious complications such as pneumonia.

How flu is spread?

If you are carrying the virus, you can spread it by coughing or sneezing. This can happen from 1-2 days before symptoms develop and up to 5 days after symptoms develop. Flu can survive on worktops and objects, especially in low temperatures and low humidity. You can get flu by touching a surface with the virus on it and then touching your mouth, eyes or nose. The virus can live on a hard surface for up to 24 hours and a soft surface for around 20 minutes.

How Serious is Flu?

The Flu virus is an unpredictable virus. If you are healthy you will usually recover in 7 days. But Flu can be severe and can cause serious illness and death. Complications of flu include bronchitis, pneumonia, ear infections and rarely acute encephalopathy (swelling of the brain). Serious complications of flu are more likely if you have a chronic medical condition or if you are aged 65 years or older. Pregnant women are also at increased risk of flu complications. In Ireland, between 200 and 500 people, mainly older people, die from flu each winter. Every year, around the world, flu causes between 3 and 5 million cases of severe disease and up to 646, 000 deaths.

How can I care for someone with flu at home?

If you are at home with flu or taking care of someone at home, follow these tips to help stop the flu spreading to others:

  • If you have the flu stay in one room with the door closed and, if possible, open a window for fresh air
  • Family members should limit time spent with someone with flu and avoid sharing dishes, books, toys, etc
  • Avoid face-to-face contact with someone who has the flu
  • Discourage visits from people not living in the house
  • If you have flu, cover your nose and mouth with disposable tissues when sneezing or coughing. If tissues are not available, coughing or sneezing into your arm or sleeve (not hand) is recommended
  • Used tissues should be put into a bin and the bin sealed in the room and immediately taken outside for collection
  • Wash hands often with soap and water or alcohol-based hand rub, especially after coughing and sneezing
  • Everyone in the house should frequently clean their hands with soap and water or an alcohol-based hand rub, especially after every contact with someone with flu or their room or bathroom
  • Avoid touching the eyes, nose and mouth with your hands as this helps spreads the flu virus
  • Surfaces and items inside the house should be cleaned regularly with bleach-based household cleaners

The Flu Vaccine

This year, the seasonal flu vaccine protects against the 4 strains of flu virus recommended by the World Health Organization (WHO) as the strains most likely to be circulating this season. The flu viruses that are circulating change every year. This is why you need to get a new vaccine each year. You should get your flu vaccination from early October to be protected for flu season. People 10 years and over should get the vaccine from their GP or Pharmacist or Occupational Health Department. Younger children should get the vaccine from their GP. The flu vaccine is free if you are in an at-risk group but you may be charged a consultation fee, unless you have a medical card or a GP visit card. The flu vaccine doesn’t contain any live viruses – it cannot give you the flu.

How it works

The flu vaccine helps your immune system to produce antibodies to fight influenza virus. If you have been vaccinated and you come into contact with the virus, these antibodies will attack it and stop you from getting sick. The flu vaccine starts to work within two weeks.

At-risk groups

The HSE are strongly urging people in at-risk groups to get the flu vaccine. It is strongly recommended the vaccine if you:

  • are 65 years of age and over
  • are pregnant
  • are a child or adult with a long-term health condition
  • work in healthcare
  • are a carer or household contact of anyone at increased medical risk of flu
  • live in a nursing home or other long-term care facility
  • in regular contact with pigs, poultry or water fowl

You should not get the flu vaccine if you have had a severe allergic (anaphylaxis) reaction to a previous dose or any part of the vaccine. Don’t get the flu vaccine if you are taking medicines called combination checkpoint inhibitors (e.g. ipilimumab plus nivolumab). Vaccination should be re-scheduled if you have an acute illness with a temperature greater than 38°C.

Speak to your local Haven Pharmacist about the Flu Vaccine. You can make an appointment in selected Haven Pharmacy stores nationwide.

For more information about Flu and it’s symptoms check out the HSE website



Haven Health Week

Many people believe that a pharmacist’s job is just to dispense medicines. However, Pharmacists do a great deal more than meets the eye!

At Haven Pharmacy, we are a group of healthcare professionals who can assist you with your health concerns quickly. We can offer you information about treatments, explanations on medication  and provide essential health advice saving you a trip to the doctors.

During Haven Health Week, we are offering a range of health services absolutely Free! Here are just some of the great services available at selected Haven Pharmacies:

  • One-on-one health consultation in privacy
  • Free Health & Wellness Checks* including weight checks and blood pressure measurement
  • Special Offers on vitamins & supplements to suit your specific needs
  • Healthy lifestyle & nutrition tips from guest suppliers in-store
  • Advice on alcohol consumption and smoking cessation
  • Review your medication and ask questions on dosage, usage and side effects
  • Book your Flu Vaccine (available in selected Haven Pharmacy stores)
  • Discuss preventative measures to stay healthy this Winter
  • Receive your Haven Health Screening Card with follow-up appointment

Please note that the free health services vary from store to store so please check with your local Haven Pharmacy to find out what is on offer and make your appointment directly.

You can trust Haven Pharmacy to put you and your family’s health first this Winter… so when you Think Pharmacy, Think Haven.



“Know, Check, Ask” campaign by the HSE

“Know, Check, Ask” – new HSE campaign to improve people’s awareness and keep track of their medicines.

The HSE has launched a campaign and a tool for the public to help improve the safe use of medicines. It will help people who take medicines and everyone involved in their care to make better decisions about their treatment.

Muriel Pate, Medication Safety Specialist Pharmacist with the HSE commented “Sooner or later everyone needs medication and often people can be on a number of medicines for different health conditions. Keeping track of all of these medications can be confusing and so the HSE has developed a ‘My Medicines List’ which is available to download at www.safermeds.ie and is also available in all pharmacies around the country. People can of course, create their own list instead or ask their pharmacy or GP practice to print a list of medicines from their records. Some people find it useful to take a photo of their list and keep it on their phone.”

Communication can be a big safety challenge in healthcare. Communication about medicines can be tricky as there can be so many details to remember. Using a medicines list will be a huge help, especially when people are admitted to hospital or have an appointment. Using a list will help them to communicate with healthcare professionals quickly and easily. We engaged with a lot of different people and groups when we were developing the campaign. They told us that using a medicines list can really help people, families, carers and healthcare professionals understand and communicate better and improve patient safety and health,” Muriel continued.

The campaign urges those who regularly take medicines, and those assisting them to:
Know your medicines and keep a list
Check that you are using the right medicine the right way
Ask your healthcare professional if you’re unsure

Welcoming the campaign, Haven Pharmacist Justin Looby says “Know, Check, Ask” is a very important part of our overall health and wellbeing. Everyone must check that they are using their medication in the right way and if they are in any way unsure they should ask their local Pharmacist who will help them to quickly and easily remember and share information about the medicines they are taking and making it easier to check and discuss any concerns they may have.

Haven Pharmacist Justin Looby pictured with Gordon Ryan, a recipient of a double lung transplant

Gordon said that the Know, Check, Ask campaign and the My Medicines List would be of great benefit in his daily life. “Because of the transplant I take various medicines on a daily basis and see my doctor regularly. It’s great to have such a simple tool to help me manage my medication and it will be really useful for any of the doctors that I need to see as they will be able to instantly see what medicines I’m taking and be able to check and update my treatments as needed,” he said.

Remember, always speak to your local Haven Pharmacist about your medication and don’t be afraid to ask questions:
– What is the name of my medication?
– Do I still need this medication?
– What does my medication do?
– For how long should I take this medication?
– How & when should I take my medication?
– What food, drinks, activities should I avoid while taking this medication?
– What are the side effects of my medication?
– How can I avoid the side effects of this medication?
– What should I do if I miss a dose of my medication?
– How can I organise my medication?

The HSE campaign forms part of the World Health Organisation ‘Medication Without Harm’ global patient safety campaign which aims to reduce severe avoidable medication related harm by 50% over the next five years.

Visit www.safermeds.ie for more information or click on the link to download the My Medicines List leaflet


Haven Ladies Complete Mini Marathon for CRY Ireland

On 2nd June 2019, the Haven Pharmacy ladies took part in the VHI Women’s Mini Marathon where over 30,000 women from all around the country came together to walk, jog or run 10km through the streets of Dublin.

This year, Haven Pharmacy joined up with Cry Ireland: CRY – ‘Cardiac Risk in the Young’ a national screening and support programme at Tallaght University Hospital which provides free screening services for those at risk and also counselling & support for families bereaved by sudden cardiac death. Over 5,000 people suffer sudden cardiac death in Ireland each year, of which 60-80 people are under the age of 35 years. Since CRY started in 2007 over 6,000 individuals have been seen at the CRY Centre (over 10,000 patient appointments) with many patients require repeat visits as often as every 3 months. Patients and families have travelled from every county in Ireland, north and south for this free service – that’s why funding is crucial for this charity.

Congratulations to the 80 participants on Team CRY who completed the event… The 10km was tough going in the summer heat – but spirits were high and we certainly had a lot of fun along the way!


Special thanks to Lucia Ebbs, CEO of CRY Ireland, for her tireless efforts in organising the t-shirts, goody bags, sponsorship cards and photographer on the day. We even made it in to The Herald in the Mini Moments Souvenir Magazine!!

Massive thank you to all of our generous Haven Pharmacy customers for supporting this amazing cause, you too can show your support by donating what you can here https://cry.ie/index.php/donate/ 

Thank you!


Temple Street Great Irish Bake Fundraiser

Haven Pharmacy Stores Nationwide put their baking skills to the test on 5th April as they created an array of treats to sell for The Great Irish Bake in aid of Temple Street Children’s Hospital in Dublin.

Almost €10,000 was raised for this amazing cause, pictured are Ailbhe White, Campaigns & Events Executive for Temple Street Foundation accepting the presentation cheque from Denise Carroll Marketing Executive Haven Pharmacy & Amy O’Connor from Haven Pharmacy Hickeys in Rush.

Take a look at just some of these mouth watering displays…




Well done to everyone involved, we are looking forward to next year already!

Kerry Hospice Foundation Fundraiser

The Kerry Hospice Foundation was this past week delighted to be presented with a cheque for €2,375, all of which had been raised by the staff of Haven Pharmacy in memory of our dear colleague and friend Ros Wallace.

Pictured L-R: Owen Daly, Haven Pharmacy Tralee; Joe Hennebery Chairman Kerry Hospice; Helena Rusk, Haven Pharmacy Tralee; Mary Shanahan, Kerry Hospice Secretary. 


The Kerry Hospice Foundation (KHF) is a voluntary organisation to help provide funding and support for palliative care services in Kerry. The core idea is still as important now as the day, in 1990, when the organisation was first founded. The voluntary part of our organisation is very important to it’s members, as well as a source of great pride. No member of KHF is paid for any of their work, time, effort or any costs incurred while helping the charity. The Foundation exists only to deliver on services delivered in Kerry. All money raised is spent locally. The mission of the Kerry Hospice Foundation is to help fund, in partnership with the HSE, the provision of Specialist Palliative Care Services which support patients who are living with an advancing illness In Kerry.

For more information on the services provided by Kerry Hospice please log on to https://www.kerryhospice.com/

Haven Pharmacy raise vital funds for Beaumont Hospital


Once again, Haven Pharmacy and Beaumont Hospital Foundation have come together to thank everyone who got involved in last year’s Christmas ‘Knitivity’ campaign and to announce the total amount of money raised through Haven Pharmacy’s participation. A massive €9,325 was raised through Haven Pharmacy stores nationwide!

Beaumont Hospital Foundation, the charity which works to encourage private donations to one of Ireland’s largest and busiest public hospitals, launched the Knitivity campaign in October 2018. Knitivity invites people countrywide to knit one, or all, of its festive knitting projects – which include patterns for both the experienced and the novice knitter – and sell them locally or return them for sale to the hospital or through any Haven Pharmacy. The completed knits were sold in attractive branded gift bags, accompanied by a card identifying the name and county of origin of the knitter to acknowledge and personalise their contribution.

Pictured at the launch of Knitivity are Mother & Daughter Duo Geraldine Plunkett & Mary McEvoy fondly known as Mary & Biddy in Glenroe.

Initially, the campaign was rolled out in Beaumont Hospital, however after an unprecedented response from the public, it was evident that there was an opportunity for the Foundation to expand the campaign’s reach throughout the country. Sophie Hart Haven Ambassador for Haven Pharmacy Doherty’s in Beaumont spear headed the campaign and suggested that the wider Haven Pharmacy group across Ireland could get involved. “We exceeded expectations this year. Our customers across the country have been so generous with their time and money. We’re absolutely thrilled to announce we raised €9,325 for the Beaumont Hospital Foundation.” commented Keith Brennan, Chairman, Haven Pharmacy

Beaumont Hospital provide emergency and acute care services across 54 medical specialties. It is also a Designated Cancer Centre and the Regional Treatment Centre for Ear, Nose and Throat, and Gastroenterology. It is the National Referral Centre for Neurosurgery and Neurology, Renal Transplantation, and Cochlear Implantation. Fundraising and Communications Manager for Beaumont Hospital Foundation, Sheila Campbell, explains why this money is pivotal for Beaumont Hospital, “This money will go to fund vital services and equipment which is needed to help our nursing and medical staff to save lives here in the hospital. Outside of Government funding there is still a great need for funding for equipment that doesn’t come under the budget. The fundraising that Beaumont Hospital Foundation undertakes on behalf of the hospital allows them to say ‘yes’ to some of the requests from medical teams and departments across the hospital who are looking for funding for services that are needed for them to do their jobs safely and also to be able to provide improved care for the patients of Beaumont Hospital”

Haven Pharmacy would like to thank everyone who got involved in this campaign and to encourage anyone who would like to sign up for this years Knitivity campaign to e-mail denise.carroll@havenpharmacy.ie, but if you can’t wait until then – Spring patterns are available now at www.beaumontfundraising.ie/knitivity


Childline Change Appeal in Haven Pharmacies 10th – 17th May

Haven Pharmacy are proud to be supporting this year’s ISPCC Childline Childline Change appeal from May 10th to 17th

Childline appeals to the nation to help to change the lives of children through its national Childline Change appeal. By donating in your local Haven Pharmacy, you can help to ensure children always have a Safe Haven to turn to.

TodayFM broadcaster Paula MacSweeney has joined the campaign to highlight the importance of the Childline service to every child in Ireland and urged the public to support the appeal through donations on street, at participating retailers and online at ispcc.ie.

Childline Change will raise vital funds to keep the service listening to children and young people at every hour of every day and night. Children contact Childline for many reasons – they may feel hurt, scared, lonely or upset, or may simply wish to have someone to speak with. They may have experienced abuse or trauma and feel as though they have no-one who will listen. Childline volunteers are there to listen to, support and empower children and young people who contact the service at all times of the day and night through whichever means they feel most comfortable with – calling, texting, or chatting online. Children and young people can contact Childline by calling 1800 66 66 66 (24 hours a day), texting to 50101 (10am – 4am daily) or chatting online at Childline.ie (10am – 4am daily)

ISPCC CEO John Church said: “ISPCC Childline is calling on people across the country to use their change this Childline Change week (May 10th to 17th) to make a powerful difference in the lives of children and young people across Ireland. The Childline service answers over 310,000 contacts every year. Children make contact in relation to all sorts of issues – they may have suffered abuse, may be experiencing bullying, may be confused about their sexuality or identity or may simply wish to have someone who will listen. Often, children and young people are too upset at first to voice how they are really feeling. With your support, Childline will always be there to listen to, empower and support any child or young person in Ireland – even when there may not be other services available. A call to Childline can change a child’s life. Childline costs €3.5 million to run every year and relies on public support for almost 90 per cent of this funding. You can have a very positive impact by supporting this year’s Childline Change appeal at one of our participating retailers, by donating on street or by donating online. You will be a part of every contact Childline answers.“

TodayFM’s Paula MacSweeney said: “I am delighted to support Childline’s national Childline Change 2019 appeal. This is a wonderful opportunity for individuals across Ireland to help empower children and young people by keeping Childline listening 24 hours a day, every day. I urge you to show your support for Childline and help make sure every child and young person in Ireland always has somewhere to turn.”

Change the lives of children by supporting the ISPCC Childline Childline Change appeal instore from May 13th to 17th and help ensure Childline is always there to listen.

Thank you.